Troubleshooting
Raise a Support Ticket
Contact the support team when you need help with an issue.
2 min read 4 steps
1
Go to Support
Click "Support" in the sidebar to open the support page.
2
Create New Ticket
Click "New Ticket" and describe your issue. Include as much detail as possible: what you were doing, what happened, and any error messages you saw.
3
Set Priority
Choose a priority level: Low (general questions), Medium (feature issues), High (cannot use the product), or Urgent (data loss or security concerns).
4
Track Your Ticket
After submission, you can track the status of your ticket from the Support page. You'll receive updates when the team responds.
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