Help CenterPrescriptions & EmailConfigure Your Own Email (SMTP)
Prescriptions & Email

Configure Your Own Email (SMTP)

Set up your clinic's own email for sending prescriptions and reports.

2 min read 5 steps
1

Go to Email Configuration

Navigate to Settings → Email Configuration.

Go to Email Configuration
2

Choose Your Email Provider

Select Gmail, Yahoo, Outlook, or Custom SMTP. The system auto-fills the server settings for known providers.

Choose Your Email Provider
3

Enter Your Credentials

Enter your email address and password. For Gmail, you must use an "App Password" — not your regular Gmail password. See the setup guide on the page for instructions.

Gmail requires 2-Step Verification to be enabled before you can generate an App Password.

Enter Your Credentials
4

Set From Name

Optionally set a "From Name" (e.g., your clinic name) so patients see a professional sender name in their inbox.

Set From Name
5

Save and Test

Click "Save Configuration", then send a test email to verify everything works. If the test succeeds, you're ready to send prescriptions.

Save and Test

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