Help CenterTroubleshootingCannot Access a Feature
Troubleshooting

Cannot Access a Feature

Why some features show a lock icon and how to unlock them.

1 min read 3 steps
1

Understanding Feature Locks

Some features in the sidebar show a lock icon. This means they're not included in your current subscription plan.

Understanding Feature Locks
2

Check What's Included

Go to Settings → Subscription to see which features are included in your plan and which require an upgrade.

Check What's Included
3

Upgrade to Unlock

Click the locked feature — you'll be taken to the subscription page where you can upgrade to a plan that includes it.

Upgrade to Unlock

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