Troubleshooting
Cannot Access a Feature
Why some features show a lock icon and how to unlock them.
1 min read 3 steps
1
Understanding Feature Locks
Some features in the sidebar show a lock icon. This means they're not included in your current subscription plan.

2
Check What's Included
Go to Settings → Subscription to see which features are included in your plan and which require an upgrade.

3
Upgrade to Unlock
Click the locked feature — you'll be taken to the subscription page where you can upgrade to a plan that includes it.

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